

Also, most in-app purchases are non-refundable. Products that include virtual currency or other consumables are marked “non-refundable” and are not eligible for refund. If a game or product is marked as "non-refundable", then it is not eligible for a refund. Games and products you purchase through the Epic Games Store are generally eligible for a refund. What types of products can I return for a refund?
PAYPAL REFUND HOW TO
Below you’ll find all the info on what you can refund, when you can refund, and how to begin the process. If you’ve recently made a purchase through the Epic Games Store and want a refund, you’re in the right place. Unauthorized charges are against our Terms of Use.Don’t like what you bought? Read on for how to return your purchase for a refund. Roblox accounts associated with unauthorized charges are subject to deletion. Once disputed, Roblox will be unable to provide a direct or immediate refund due to the dispute process. As a reminder, please contact us before disputing a charge.

See the following articles from these providers:Īfter reporting applicable Credit/Debit, PayPal, or Google Play charges to Roblox’s Customer Support, our billing department will investigate and assist you with eligible refund requests.
PAYPAL REFUND PASSWORD
Mobile/console providers also offer additional features such as password protected purchasing you can enable on your account to help prevent accidental or unauthorized charges. Please reach out directly to Apple/iTunes, Microsoft (Windows App or Xbox), or Amazon to request a refund for any unauthorized purchases through their services. These payment providers require any refunds to go through their support services and these charges cannot be refunded by Roblox.

These purchases will appear on any linked card or bank account you have associated with your mobile/console provider. Roblox also accepts payment through iTunes, Xbox, Microsoft (Windows App or Xbox), and Amazon. Reporting Unauthorized Charges for Apple/iTunes, Microsoft Store (Windows App or Xbox), and Amazon Purchases

Roblox users should always get permission from the payment account owner (their parent, guardian, or adult relative) before making any purchase.
